Privacy policy for Alarmwear Sweden AB
This Privacy Policy has been revised and is effective from 2021-05-21.
Alarmwear Sweden AB, Swedish organizational no. 559218-0698, Sandnäset 116, 975 94, Luleå, Sweden, (hereinafter "the Company", "we" or "Alarmwear") respects your privacy and your right to have control over your personal data.
This Privacy Policy describes what information we collect, for what aim and for what purpose they are collected, the legal basis for our processing of your data, how you can have control over your own information and how you can contact us.
This Privacy Policy applies when you use our Website, and / or the Alarmwear App and our services provided through our Website or the App administered by the Company (hereinafter the "Service"). The Company is the data controller and responsible for your personal data in accordance with these conditions and is the main responsible for processing the collected data in accordance with current legislation. It is important that you read and understand our Privacy Policy before using the Service.
All processing of personal data within the Company takes place in accordance with applicable personal data legislation. In the EU / EEA, from the 25th of May 2018, the General Data Protection Regulation (GDPR) applies.
Content of this Privacy Policy
1. Central Concepts
Personal data is an information that, directly or indirectly, can be associated with a living person together with other data. Examples of personal information are name, address, telephone number, social security number and e-mail address. Information about IP numbers and your user behavior when using the Service may also constitute personal data. Personal data processing includes all handling of personal data, such as collection, analysis, modification, registration, and storage. The data controller is the person who alone or jointly with others decides the purposes and means for the processing of the personal data and who is responsible for such processing taking place in accordance with the applicable legislation.
2. Information Processed
- Identification number (name, social security number, national ID)
- Communication information such as address, telephone number, e-mail address, etc.
- Profile data, location data, geographical information, status messages, (started the journey, completed the journey, took back the journey, etc.)
- Ordering information such as customer number
- Payment information such as card details, billing address, etc.
- IP address, device information, access data
- The other contacts you specify in the App and other information that you may provide yourself within the Service.
The company needs the above information to fulfill the agreement with you to place an order or services. If you choose not to disclose certain personal information, this may result in the Company not being able to execute the requested order or service.
If you choose to create a user account with the Company, the Company will save the above personal information about you for this purpose as well. Some information is automatically collected when you use the Service or create a user account, including:
- Information about your use of the Service, e.g. how often you use the service, the number of SMS sent within the Service
- Technical data on the devices you use to access the Service such as, IP Address, Hardware Type, Operating System, and Browser Version, etc.
- Geographic information that the App transmits after you start the Service (your journey) until you end the Service (your journey). If, after starting the Service (your journey), it sends an alarm, the position information will be saved for this trip for 30 days. During this time, for example, the police can request the position information as well as the messages that the App sent during use. All data that is sent during the journey, start, stop, position, messages, while traveling or not, etc. is automatically sent out to those contacts approved by the user through the service/App.
- Address information provided in the Service or through public records.
- Identification number (name, social security number, national ID)
- Communication information such as address, telephone number, e-mail address, etc.
- Any other necessary user information registered by you in the app for example username and password.
3. Location Data
Location data is collected when using the app or when the app is in background as this is a security app and this data will be shared with followers the user has opted in and also in case of an emergency with law enforcement authorities.
4. Purpose of Processing
- To provide the Service and administer our agreement with you, including the creation and administration of your user account (if you choose to create a user account),
- If you have a subscription for the Service, we will collect the data you send by using the App and forward it to the contacts you have entered yourself in the App, provided that the contacts have accepted your invitation via the App and that they have accepted the personal data policy. The information can also be disclosed at the request of the police,
- In order for you to use the Service, we may disclose your personal data to a subcontractor or a third party in order to fulfill your request for services or products (such as to make payment for the Service),
- To provide geographic data to your specified contacts or upon request to the police that the App transmits after you start the service (your journey) until you end the service (your journey). If, after starting the service (your journey), it sends an alarm, the position information will be saved for this trip for 30 days. During this time, for example, the police can request the position information as well as the messages that the application sent during use. The same information is also sent to the contacts you have specified yourself in the App,
- In order for us to communicate with you via mail, telephone, electronic communication (such as SMS, e-mail, e-mail forms or accounts in social media) or otherwise, e.g. upon contact through customer service, to send notifications and to inform you of our updates of the Service and terms of use,
- To ensure the technical functionality of the Service,
- To improve and develop the Service and new services and products, to continuously improve the security of our networks and information systems, and to analyze your and other users' use of the Service (e.g., which mobile device or equipment you use) to better understand how our customers interact and use the Service;
- To email newsletters to you,
- To invite you to participate in competitions on the App and the Website. When you participate in such competition, we may ask you to enter your name, address, email address and telephone number,
- To administer marketing activities, such as competitions and gains,
- For marketing purposes, including for the marketing of our products and services, via e-mail and SMS / MMS (which you can opt out via a link in each e-mail or SMS / MMS message),
- To control, prevent, investigate or take other actions in connection with the misuse of the Service or in connection with the use of the Service in violation of the Terms of Use of the Service or in connection with legal action, suspicion of fraud or potential threats to the Company's or others' rights,
- To fulfill legal obligation.
5. Legal Basis
- The Company processes your personal data to fulfill our agreement with you (e.g. for the purposes stated in the paragraphs above).
- Necessary processing for personal data for purposes pertaining to the Company's or third party's legitimate interests (balancing of interests).
- fulfill obligations under law and regulations or through court decisions,
- when negotiating the sale of our business or assets, provide any buyer with the necessary information about our customer register (in such cases a buyer will not be entitled to use the information for any purpose other than the valuation of our business),
- when transferring them to a third party who acquired our business or a substantial portion of our assets and personal data is included as part of the sale, or
- it is necessary to enforce or apply our general terms, or to protect our rights, assets, security, customers, or other persons.
- The Company may also process personal data with the explicit consent of you (e.g. for the purposes stated in the paragraphs above).
- Processing necessary to fulfill a legal obligation.
- The Company may need to process personal data to fulfill legal obligations, e.g. for accounting purposes or as a result of a court or authority decision.
6. Security and Transfer of Personal Data
Transfer of Personal Data to a Third Party
Transfer of Personal Data to a Third Country
Security for Protection of Personal Data
7. Storage and Thinning out of Personal Data
8. Your Rights and Choices
Right to Access
Right to Rectify Incorrect Personal Data
Right to Delete ("the Right to be Forgotten")
- if the personal data is no longer necessary for the purposes for which it was collected,
- if the processing is based on your explicit consent, you have the right to withdraw your consent at any time and thereafter the right to get the data deleted (provided there is no other legal basis for the processing),
- if you object to processing based on a balance of interests and there are no legitimate reasons for the processing weighing heavier (however, you are always entitled to get your personal data deleted when it is used for direct marketing with the aid of a balance of interest),
- if the personal data has been processed in an illegal manner or they must be deleted because legal obligation.
Right to Restrict
Right to Object
Right to Data Portability
Right to Lodge a Complaint
9. Cookies
- Required
- Functional
- Personal
Required cookies
Functional cookies
Personal cookies
Personal cookies are used to serve more targeted ads that are relevant to the user and tailored to the user's interests. These cookies help us provide customized target audience lists for marketing to our marketing partners. We need your explicit consent to activate these cookies.
Objections to the Use of Cookies
If you do not want us to collect and analyze information about your visit, you can at any time object to it with future effect (so-called opt-out, deregistration). To implement the objection technically, an opt-out cookie is set in your browser. This cookie is only for the purpose of charting your objection. Note that for technical reasons, an opt-out cookie can only be used for the browser for which it has been set. If you clear your cookies or use another browser, you need to redo the process (re-submit).
10. Links to Websites and Social Plug-ins
11. Push Notifications and SMS
For the functionality, you must agree to push notifications sent to you in the Alarmwear app whether you are a Subscriber (a paying user) or if you are a Follower (a cost-free user). You also need to approve access to the following: Your phone book in case you want us to retrieve information from there for the purpose of sending follower invite SMS. Your phone's message sending facility for the purpose of sending follower invites SMS. Your phone caller facility for the possibility to call the specific user during an emergency. Push-notifications are required and used for the features of the app (status messages). Data is not collected by Alarmwear for any other purpose than to enable the function, nor is it used for advertising. However, it is possible that a third party collects other data, if and when you allow push notifications on your mobile phone, but the data is not collected or stored by Alarmwear in that case.
12. Changes to the Privacy Policy
We reserve the right to change this Privacy Policy without prior notice. In case of significant changes, it will be announced on the Website or emailed to you. You can always find the updated version here: https://alarmwear.se/integritetspolicy/
13. Applicable Law and Dispute Resolution
14. Contact Information
- Alarmwear Sweden AB, org. nr. 559218–0698, Sandnäset 116, 975 94, Luleå, Sweden
- Phone: +46 (0)73 075 77 17
- E-Mail: kundtjanst@alarmwear.se